We’ve all been there. You have a customer eager to refresh their office, but their vision isn’t in sync with their budget. Sticker shock is a normal reaction to large expenses – and commercial interior updates that include furnishings, design fees, installation fees, ancillary products and finishing touches are no exception. Often the client’s reaction is to scale back or put the project on hold.
What if we told you we had ways to help you overcome client sticker shock and budget constraints?
At Navitas, we focus on solution selling. Finding ways to make things possible for our clients. We’ve helped clients overcome their hesitation by offering a few simple suggestions.
Present financing options early in the design and purchasing decision process. By sharing financing options early in the process, you’ll reduce the client’s initial reaction to scale back or put the project on hold.
Offer monthly payment options. Client’s can plan for more affordable monthly payments easier than a large capital expense. Most of us don’t purchase houses or cars with cash – we determine what we can afford monthly, and shop accordingly. The same holds true for business expenses.
Articulate that financing options can include furniture and non-furniture items, including HVAC updates. Offer a total project financing solution, including furniture, HVAC, audio/visual, software, and technology as well as design, delivery, and installation costs. Most clients prefer one inclusive invoice, rather than several smaller invoices that are difficult to keep track of and can add up quickly.
By offering options and showing how you can help make the project affordable, you’ll be better positioned to win the current opportunity, and to be considered for future opportunities.
Me and my team are dedicated to making the finance process for you and your team easy. With our total project financing solutions and options, we can help you land your next opportunity, profitably.
Call me! I can’t wait to make it easy for you!